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Status Awaiting Review
Categories Admissions Manager
Created by Guest
Created on Oct 31, 2024

Add the ability to opt NOT to add an additional contact on an application form

Currently the admissions portal forms force the user to add an additional contact. We do get applicants in one-parent/guardian families who, at the application stage, only want to enter the details of that one parent/guardian.

We have to advise such users to click the "Add an additional contact" button and then put "N/A" in all of the compulsory fields on the form. However, this creates a new contact with "N/A" in those fields and this unwanted contact then has to be deleted once the application is received.

Would it be possible to completely by-pass the additional contact section or make it optional when it isn't required and to pass on to the next section?