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Status Good Feature
Categories Parent Portal
Created by Guest
Created on Jan 24, 2024

Allow the Guardian(s) contact type to be set up directly with Parent Portal access

At the moment, when guardian(s) are going to be the primary point of contact and need access to the Parent Portal, they cannot be given access directly. It is necessary to set them up as a Parent contact type, then email the Parent Portal details to them and then, once the Parent Portal account setup is complete, switch them back to the Guardian(s) contact type. This is unnecessarily complicated and could lead to contact type errors if the final change of contact type is forgotten. It should be possible to give Parent Portal access to the Guardian(s) contact type as there are plenty of real-world scenarios whereby only the Guardian(s) will be in charge of a pupil's welfare and education.