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Status In Discovery
Categories Parent Portal
Created by Guest
Created on Nov 20, 2023

Choice of Naming on Portal - Parents are not always aware of identity preferences.

Parent portal is pulling the preferred name for the child. This is OK if the child is small, but if they are 16 - 19 and have not told their parents that they are identifying differently - this is a big issue. We really need to be able to specify to pull the legal name on the parent portal.

As a an aside, you have naming issues all over your system because you assume that parents are applying and aware of the students preferences. They are not at 16+! This is causing us an absolute nightmare in multiple modules.

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